a quality circle is a completely voluntary group of 6 to 8 workers of a shop or who meet regularly during company time once every fortnight or every month under the leadership of a trained foreman or section head to examine work related problems that affect the quality of output and to recommend to the management possible solutions to those problems.
Characteristics of quality circles::
It harmonizes the work
It removes barrier of mistrust
It is voluntary
It is participative
It is group activity
It has management support
It involves task performance
It is not a forum for management to unload all the problems
Objectives of quality circle
To make use of brain power of employees in addition to their feet and hand
To improve mutual trust between management and employees union
To promote participative culture which is the essence of quality circle concept
To improve the quality of the organization
Steps involved in quality circle
Identification of problem
Selection of the problem
Analysis of the problem
Generating alternative solutions
Select the most appropriate solution
Preparation of action plan
Approval of the management
Implementation
ADVANTAGES OF QUALITY CIRCLES
Improvement in quality
Increase in productivity
Better house keeping
Cost reduction
Increased safety
Better communication
Effective team work
Better mutual trust
Disadvantages of quality circles
Lack of management support
Time required to implement
Failure to hire consultants
Improper composition of quality circles
The membership of a QC is generally restricted to eight to ten. Once a QC is formed, they remain as permanent members of the circle unless they leave that work area.
ReplyDeleteHuman Resource Consultant in Hosur